Role description and responsibilities:

• To work as part of a team to ensure the efficient administration processing of all orders received by the Filtermist Ltd sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.
• To provide sales support to Business Development managers and act as a customer response point for Export Distributors.
• Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands.
• Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met.
• Ensure the business stays informed of changes to export regulations and implement changes to meet requirements (Training/courses/Webinars/Chamber of Commerce updates).
• Obtain and file proof of export documentation for all export shipments.
• Support account managers (BDM’s) and distributor customers of Filtermist, Kerstar and Dustcheck with pricing, delivery queries, product availability and lead time requests. Liaising with supply chain, Warehousing, logistics and manufacturing departments to coordinate.
• Maintain internal systems and raise suggestions to improve departmental efficiency.
• Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable.
• Implement best shipping practice and use of incoterms.
• Arrange export of marketing material for Exhibition & open houses.
• Carry out corrective action on customer complaints generated through customer care.
• Support from a customer response perspective to ensure technical queries have been passed to technical and a response provided.
• Book transport for UK logistics to cover holidays (full training will be given).

Experience:

• Previous experience in a similar role desirable but not essential as full training will be given.
• Exceptional Customer service and interpersonal skills.
• Must have working knowledge MS Office and CRM software.
• Multitasking and time-management skills, with the ability to prioritise tasks.
• Accuracy and high attention to detail.
• Knowledge of a foreign language is advantageous.
• Effective team worker.
• Problem solving skills.
• Ability to work at a fast pace and to deadlines.
• Excellent organisational skills.
• Ability to work in a high demand/a high demand challenging environment.

Salary and benefits package:

• Salary – £24K - £27K (dependent on experience).
• Great working environment.
• Full comprehensive Inhouse Training.
• Pension Scheme.
• Birthday Holiday.
• Health cash plan/discount portal.

 

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To apply, email grouprecruitment@filtermist.com with your CV

Role Description

Filtermist supports its customers by providing them and their employees with clean air solutions – protecting people by ensuring cleaner, safer, more productive working environments.  The Environmental health and safety (EHS) coordinator shall develop and enforce a workplace culture of health and safety. They shall develop and implement safety programs and policies, train personnel on new protocols, and ensure that the organisation is in compliance with all health and safety regulations and management system procedures and processes.

       Main Duties will include:

• Establish, maintain, and optimise an effective Integrated Management System in accordance with ISO 14001: 2015 and working towards ISO 45001: 2018.
• Validates through meeting with the management team the definition of EHS goals and objectives.
• Implementing new health and safety protocols and measures to ensure compliance with regulations.
• Provide leadership to the UK location teams on all aspects of health and safety policies and best practices.
• Develop, implement, and drive internal EHS metrics with associated problem solving to implement containment and countermeasures activities, that deliver Year on Year reduction in location performance metrics.
• Provide Facility managed services to ensure all key equipment are fully operational and available to ensure continued customer shipments.

        Key Accountabilities:

• Provide leadership, guidance, and EHS management support to the location to achieve world class Lost Time Accident rate performance.
• Work with location functional teams to attain and maintain ISO 14001:2015 compliance as well as to achieve process effectiveness as part of ISO 45001: 2018, inclusive of Electrical Safety, Equipment & Machine Safety, Ergonomics, Job Safety Analysis & PPE, Hazardous Work Permits, Powered Lifting & Pulling Equipment, Visitors & Contractors, and Workplace environment (Noise & LEV).
• Generating assessment documentation, incident and accident reports, and health and safety manuals.
• Understand, evaluate and report corporate sustainability metrics (CSRD)
• Support facility or product stream transformations.
• Define, Manage, and Improve key equipment availability through preventative, autonomous and breakdown maintenance practices.
• Train/ Coach team leaders and employees on health and safety policies and best practices.
• Assist all teams with structured problem solving via A3 methodology when necessary.
• Define, Manage, and Improve the local EHS management system, as part of the UK Integrated MS.
• Define and manage internal and external audit calendars, that drive identification of hazards and EHS violations (Product, Process, System).
• Track internal and external non-conformances; ensure that necessary corrective and preventative actions are implemented on time by the relevant department.
• Implementing new health and safety protocols and measures to ensure compliance with regulations.
• Reporting to management, HSE, ISO and other regulatory agencies.
• Preparing and submitting health and safety compliance documents to the relevant organisations.
• Keeping abreast of the latest EHS trends, policies, regulations, and best practices.

Experience:

To be seriously considered for this role, please ensure you have the following:

Experience: 

• Working knowledge of NEBOSH/ OSHA/ ISO or similar EHS certification.
• A minimum of two years' experience as an EHS coordinator.
• Detailed knowledge of relevant regulations such as NEBOSH, OSHA, HSE, and ISO.
• The ability to read and interpret safety data sheets.
• Proficiency in computer programs such as MS Word, Excel, and PowerPoint.
• Strong leadership and training abilities.
• Acute attention to detail and problem-solving abilities.
• Working knowledge of SME culture and practices.

Education: 

• Bachelor’s degree in environmental engineering, safety management, or similar.

Skills: 

• Effective verbal and written communication skills
• Strong organisational and time management skills.
• Excellent leadership, negotiation, and facilitation skills
• Effective process definition and practical ability to take theory into practice.
• Problem analysis and problem solver.
• Project management ability.

Salary and Benefits Package

• Salary – 35,000 – 42,000 (doe)
• Internal training
• Birthday Holiday
• Pension Scheme
• Health Benefit Scheme

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV

Role Description and Responsibilities:

Kerstar, part of Filtermist,  is a Telford based company that supports our customers by provide them and their employees with Industrial vacuum solutions, which is at the heart of our brand. We need someone to join the growing team to help us support selling industrial vacuums nationwide in the UK. Mainly focused on growing our end user accounts. Dealing directly with manufacturers across the country providing robust industrial vacuums to safely and efficiently collect combustible and hazardous dusts and powders. The role is based at the Telford head quarter with several days a week remote home working (if desired). The role will encompass the following responsibilities.

• Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
• Liaising with new and existing customers regarding Vacuum prices, availability and advise on our full product range and services.
• Engaging with customers to converting quotations into sales.
• Proactively seeking out new customers to increasing sales.
• Management of key accounts and the administration responsibilities.
• To help constantly improve Filtermist’s customer service, quoting, order processing and conversion rates.
• The above list is not exhaustive and may be varied or added to as the Kerstar department is a growing area of the business. There is huge potential of departmental growth, individual growth, and development.

Experience:

Experience: At least 3 years in a similar sales and customer service role with comparable goals and responsibilities.

Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.

Skills: You must have excellent telephone communication skills and ability to communicate at all levels. To be efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key. You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and compelling sales pitch. Then manage the sales process through with a strong administration ability.

Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. We require the individual to have a positive attitude, with a high attention to detail with a strong ability to work under pressure. It’s also a developing role, so you must be able to gracefully receive criticism and feedback about your work.

Desirable but not essential:

It would be beneficial if you have experience or understanding with the following but not essential as training will be provided .

• Vacuums and dust extraction systems.
• Manufacturing, engineering, Industrial machinery or cleaning industries.
• Opera.
• CRM.

Salary and Benefits Package:

• Salary - £25,000.00 - £30,000.00
• Plus additional Commission on sales/ invoicing up to a max potential of £10,000.00
• Internal training
• Hybrid working
• Birthday Holiday
• Pension

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV