Role description and responsibilities:

We need someone to join our growing Aftermarket team to help us support and sell the required spares to our customers to ensure their equipment is always running efficiently and providing them with the best protection.  The role will encompass the following responsibilities.

• Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
• Liaising with new and existing customers regarding spares prices, availability and advise on our full product range and services for oil/dust extraction systems.
• Engaging with customers to converting quotations into sales.
• Proactively seeking out new customers to increasing sales.
• Management of key accounts and the administration responsibilities.
• To help constantly improve Filtermist’s customer service, quoting, order processing and conversion rates.
• The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth, and development.

Experience:  At least 3 years in a similar sales and customer service role with comparable goals and responsibilities.

Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.

Skills: You must have excellent telephone communication skills and ability to communicate at all levels. To be efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key. You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and compelling sales pitch. Then manage the sales process through with a strong administration ability.

Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. We require the individual to have a positive attitude, with a high attention to detail with a strong ability to work under pressure. It’s also a developing role, so you must be able to gracefully receive criticism and feedback about your work.

Desirable but not essential:  It would be ideal if you have experience or understanding with the following.

• Oil and dust extraction systems.
• Manufacturing, engineering, or distribution industry.
• Opera.
• CRM.

Salary and Benefits Package:

• Salary - £24,000.00 - £26,000.00
• Commission on sales/ invoicing
• Internal training
• Hybrid working
• Birthday Holiday

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV

Filtermist is looking for a Group Marketing Manager to lead on marketing support for the Filtermist oil mist filters brand globally and assist the rest of the team with marketing for other manufactured brands and global sales divisions as necessary.

The appointed candidate will:

Have good all-round marketing implementation skills – creativity, writing, planning, liaising with suppliers etc. They should have excellent written and verbal skills and be able to communicate effectively with a diverse range of stakeholders in different countries.

They should be a self-motivated, strategic thinker who can generate ideas that align with our business objectives. They should also have an interest in, and awareness of, current affairs and a have pro-active, can-do attitude. Attention to detail is critical.

Our business is in manufacturing so the candidate would need to have an interest in this industry, although previous experience in this industry is not essential. The environment is extremely fast-paced so the candidate would need to be able to effectively prioritise workload to ensure all deadlines are met.

Filtermist operates in 60 countries worldwide. This role will involve supporting our international distributor network and global subsidiaries in Germany, India and China and working with translation companies when required.

Experience:-

At least 6 years’ experience in a similar role – either in-house or agency.

Skills:

•  Data analysis (including GA4 and social insights) and reporting
  • Experience in using CMS
  • Project management – from planning through to implementation
  • Interpersonal skills
  • Microsoft office (Word, PowerPoint, Excel)
  • Ideally the candidate will have experience of using a customer insights platform such as HubSpot
  • Working knowledge of email marketing software (MailChimp or similar)
  • Experience of using Canva would be beneficial
  • Experience with a social media scheduling tool
  • Creativity
  • Opportunity spotting including identifying new marketing channels / tools
  • Organisational skills and time-management are absolutely critical

Salary & Benefits:

• Salary - £35,000 - £45,000 DOE
• Comprehensive Training & Induction Programme
• Hybrid working (following successful completion of probationary period)
• Paid Birthday holiday
• Healthcare scheme

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV

Filtermist is a Telford based company that supports our customers by providing them and their employees with clean air solutions, which is at the heart of our brand. We need someone to join the growing Supply chain team to help with material control to ensure we are running efficiently and providing the business with the best support. The role is based at the Telford headquarters and will encompass the following responsibilities.

• Complete the day-to-day scheduling of component materials required for the assembly of Filtration Units and spares.
• Support the active management of business inventory, seeking to maintain optimum levels to minimise cashflow impact whilst maximising availability.
• Communicate with material suppliers to achieve competitive prices, place purchase orders, to expedite deliveries, and to manage the return and replacement of reject materials.
• Manage and report supplier performance.
• Communicate the material scheduling activities, material lead-times, MOQs, replenishment quantities and schedule material demand by utilising the current Opera MRP and future Microsoft AX ERP system.
• To work with the wider Operations team including Production, Sales, Warehouse and Despatch to ensure that all materials are delivered on-time, to the appropriate quality, and at the right cost.
• Support the accounts department with invoice and delivery queries.
• To help constantly improve Filtermist’s processes to ensure the business is working as efficiently as possible.
• The above list is not exhaustive and may be varied or added to as the Supply chain department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth, and development.

Experience:

Not everyone can be a supply chain material controller so to be seriously considered for this role, please have the following:

Experience: At least 2 years in a similar role with comparable goals and responsibilities. Fully integrated ERP system knowledge essential, preferably with Opera and/ or Microsoft AX software. Documentation required for the importation of goods.

Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.

Skills/ Characteristics: We require a positive hard-working attitude, with a high attention to detail and a strong ability to work under pressure. To be efficient, effective, and highly organised with the skillset to plan and prioritise your own time and workload. To continuously maintain your efforts until tasks are completed and deadlines are met. Essential to work as part of a strong team where communication, a positive attitude and embracing the need to collaborate is key. It’s also a developing role so a flexible approach to work is required with a desire for continuous learning, development, and improvement where you must be able to accept and act on feedback about your work.

Desirable but not essential:

It would be ideal if you have experience or understanding with the following.

• Manufacturing, engineering, or distribution industry.
• Opera
• Microsoft AX ERP system
• Degree educated

Salary and Benefits Package:

• Salary – 25,000 – 28,000 (dependent on experience)
• Internal training
• Birthday Holiday
• Healthcare Scheme
• Pension Plan

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV

Role Description and Responsibilities

Filtermist is a Telford based company that supports our customers by providing them and their employees with clean air solutions, which is at the heart of our brand. The role is based at our Telford headquarters, some international travel maybe required.

We are seeking a highly skilled Technical Engineer to join our dynamic team. The ideal candidate will have experience in oil and air filtration systems and will serve as the primary point of contact for all technical inquiries from customers. The Technical Engineer will play a crucial role in maintaining and updating technical documentation, ensuring compliance with relevant directives and standards.

Key Areas of responsibility, duties & deliverables required

The following list of duties is not exhaustive and may be added to or varied as the Engineering department is a growing area of the business.

• Serve as the main point of contact for technical inquiries from customers, providing timely and accurate responses to their queries.
• Act as the gatekeeper for incoming technical inquiries, triaging and prioritizing based on urgency and complexity.
• Maintain and update technical folders, including all directives and Declarations of Conformity (DoC), to ensure compliance with regulatory requirements.
• Collaborate with internal teams, including Sales, Engineering, and Quality Assurance, to address customer inquiries and resolve technical issues.
• Provide technical support to Sales and Marketing teams for product presentations, demonstrations, and customer visits.
• Stay abreast of industry trends, developments, and best practices in oil and air filtration systems to enhance product knowledge and expertise.
• Assist in the development of technical training materials for internal staff and customers, as needed.
• Participate in product development and improvement initiatives, providing technical insights and feedback to Engineering and R&D teams.
• Provide technical advice and guidance in the use of the company's products to all internal and external employees, including the provision of product briefings and training material for all new/updated products and services.
• Support customer meetings, including visiting customer sites if necessary, and provide technical input as required.

Relationship Management

• Consult with other departments within the Group and /or consultants and professional bodies to obtain additional technical help and support as and when required.

Housekeeping

Ensure the company is compliant to internal processes and procedures and compliant to external governing requirements.

Housekeeping

Ensure the company is compliant to internal processes and procedures and compliant to external governing requirements.

• Consult with other departments within the Group and /or consultants and professional bodies to obtain additional technical help and support as and when required.

Experience

Skills

• Bachelor’s degree in mechanical engineering, Chemical Engineering, or a related field.
• Proven experience in oil and air filtration systems, with a strong understanding of filtration principles and technologies.
• Excellent communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical audiences.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Proficiency in document management and organization, with experience in maintaining technical documentation.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• Customer-focused mindset with a dedication to delivering exceptional service and support.
• Familiarity with regulatory requirements and standards related to oil and air filtration systems is preferred.
• Excellent technical knowledge within the dust control field.
• Knowledge of extraction systems (HVAC) would be advantageous.
• Experience of CE implementation.
• IT skills.
• Good understanding of manufacturing processes and construction methods.
• A strong understanding of ATEX regulations.
• A strong understanding of and DSEAR.

Salary & Benefits Package:

Salary – 35,000 – 42,000 (dependent on experience)

Internal training

Birthday Holiday

Healthcare Scheme

Pension Plan

Download full job description

To apply, email grouprecruitment@filtermist.com with your CV